Returns, cancellations and refunds

RETURNS, CANCELLATIONS AND REFUNDS POLICY

Effective date: 16 March 2026

1. Seller and customer rights

Womensbodysuit, operated by Womensbodysuit Curated Fit-and-Feel Bodysuit Dropshipping Store, sells individual apparel items and may arrange shipment by an independent supplier. We remain responsible for handling the customer’s request and honoring applicable law. This policy does not remove or limit any statutory cancellation, return, refund, replacement, warranty or other consumer right. Supplier rules do not override your legal rights.

2. Return request window

In addition to mandatory legal rights, we intend to accept a request to return an item within 30 days after delivery if it is unworn, unwashed, undamaged, and returned with original tags and packaging where reasonably available. Contact us within that period using the return contact method displayed on the storefront. We will confirm eligibility and provide the correct return instructions and destination before you send anything. Do not ship a return to the address on a parcel unless we confirm that address in writing. The 30-day voluntary window does not shorten a longer right that applies under law.

3. Condition, exceptions and hygiene

Please try on bodysuits only as you would when assessing clothing in a store, over clean underwear where appropriate, and keep hygiene liners and tags in place where possible. We will assess returned items fairly and will not deny a remedy required by law because of ordinary inspection. We will not apply a hygiene or other exception unless it is lawful, clearly disclosed before purchase, and applicable to the item and circumstances. Any statutory rights for faulty, unsafe, misdescribed or otherwise non-conforming goods remain intact.

4. Damaged, defective, incorrect or missing orders

If an item arrives damaged, defective, materially different from its description, or the wrong item, contact us promptly with the order number and a description; photographs may help but are not required where they are not reasonably available. We will investigate with the supplier and offer the repair, replacement, refund or other remedy required by law. For an item that qualifies for a return because it is faulty, incorrect or misdescribed, we will not require you to bear return shipping costs where the law places that cost on us. Contact us promptly about a parcel marked delivered but not received so we can investigate with the carrier and supplier.

5. Return shipping and costs

For a change-of-mind return under our voluntary 30-day policy, the customer is responsible for reasonable return postage unless the storefront stated otherwise or applicable law requires us to pay. Any restocking fee will not be charged unless expressly disclosed before purchase and permitted by law; our current policy is not to impose a restocking fee. We will tell you the actual return destination and any required handling steps before you post the item. A supplier’s return location or procedure does not remove our responsibility to assist.

6. Refund method and timing

Once we receive and inspect a return, or otherwise confirm that a refund is due, we will notify you and arrange the refund to the original payment method unless law requires another method or you agree otherwise. We aim to initiate approved refunds within 10 business days after confirmation. Your bank or payment provider may take additional time to post it. Where a law sets a shorter deadline or a different refund method, that law controls. Refunds generally include the amount paid for the returned item and any shipping or other charges required to be refunded by applicable law. Partial refunds will be explained.

7. Order cancellation before dispatch

Contact us as soon as possible if you want to cancel an order. We will try to stop supplier processing, but cannot guarantee cancellation once fulfillment has begun. If cancellation is accepted, we will refund amounts due. If the order has shipped, applicable statutory cancellation or return rights and this policy apply. Nothing here limits a right to cancel within a mandatory cooling-off period where one applies.

8. How to contact us

Use the current returns/customer-support contact details published on the live storefront and include your order number, the item, and the reason for your request. Email support@womensbodysuit.com for return instructions and the correct return destination before sending an item. Our current sales destination is the United States.

9. Updates

We may update this policy prospectively by posting a revised version and effective date. The policy in force at the time of purchase applies, except where mandatory law requires otherwise. If any sentence conflicts with mandatory consumer protection law, that sentence is limited only to the extent required and the rest remains effective.